Appointment Reservations:

Indulge in the luxury of personalized hair care at Lovely Hair Salon by securing your appointment in advance. To ensure we accommodate your schedule seamlessly, we recommend booking ahead. While walk-ins are welcomed, they are subject to availability.

Cancellation and Rescheduling:

We sincerely value your time and our commitment to exceptional service. If you must reschedule or cancel, we kindly request a 24-hour notice. Missed appointments or late cancellations might incur a cancellation fee.

Consultations:

Your journey towards exquisite hair transformations begins with understanding your unique desires. New clients and those contemplating significant changes are encouraged to experience our complimentary consultation. This helps us tailor our services precisely to your preferences.

Service Satisfaction:

Elevating your confidence through beauty is our objective. If you find yourself less than delighted with our services, please inform us within a period of 24 hours. Your contentment matters, and we will endeavor to surpass your expectations.

Children’s Policy:

To ensure a serene environment for all our guests, we kindly request that children under 12 be accompanied by an adult not receiving services. Your understanding of maintaining a tranquil ambiance is greatly appreciated.

Payment Methods:

We strive to make your experience seamless, which includes convenient payment options. We all accept the majority of credit and debit cards, including cash app and Zelle, as well as cash. Should you wish to show appreciation to our staff, gratuity can be added to your bill or provided directly to your stylist.

Gift Cards:

Bestow the gift of refined beauty with our bespoke Lovely Hair Salon gift cards. Express your care for special occasions with varying denominations that offer the gift of choice.

Health and Safety:

Your safety and well-being are cornerstones of our service. Impeccable sanitation and stringent hygiene protocols are upheld, alongside the use of premium, safe products, ensuring a worry-free visit.

Privacy and Data Protection:

Respecting your privacy is fundamental. Any personal information shared with us remains strictly confidential, serving solely the purpose of delivering our services to your satisfaction.

Allergy Alert:

In your pursuit of beauty, your comfort is paramount. We kindly request that you notify us of any allergies or sensitivities during your consultation, enabling us to tailor our product selection accordingly.

Feedback and Reviews:

Your insights propel our constant enhancement. We cordially welcome your reviews and deeply appreciate your valuable feedback, fostering our commitment to continuous improvement.

Waist Trainer Return Policy:

Customers who purchase a waist trainer from Lovely Hair Salon are entitled to return the product within 72 hours of purchase, provided the following conditions are met:

1. The waist trainer must be in its original, unused condition.
2. The product tag must remain attached to the waist trainer. Upon meeting these conditions, customers can request a replacement for their waist trainer.

Hair Product Return Policy:

Customers who purchase hair products from Lovely Hair Salon can return them within 48 hours of purchase if they have not been used or opened. Once a hair product has been opened or used, it is considered the customer’s property and cannot be returned.

Thank you for choosing Lovely Hair Salon as your partner in beauty. We excitedly await the opportunity to serve you, ensuring each day is a testament to the magnificence of your hair.